Need help? Call us on 01670 787 645
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Frequently-Asked Questions
Where can I find my previous orders?
Your previous orders are accessible in My Accounts > Orders.
Do I need to sign up to buy?
No, you can check out as a guest. But signing up will give you an account on this site, which will make future checkouts even quicker and easier.
I have forgotten my username, now what?
Try your email address as your username. If you're still not sure, check your emails to see which email address we've emailed you at in the past.
What methods of payment are accepted?
We accept debit/credit cards and PayPal.
Card payments are processed via Stripe, and during check out you can choose to have your card details saved (for your convenieince as it makes ordering much quicker). No credit card details are stored on this site – they are stored on Stripe's secure servers. And there's no obligation to have your card details saved.
How much is shipping?
Shipping varies depending on destination country. you can check shipipng costs by adding products to the cart. Then use the shipping calculator in the cart, and on the checkout page.
How long will it take for my items to arrive?
UK deliveries usually arrive within 2-3 days. International orders take longer.
How do I get a refund?
Please contact us and quote your order number.
How do I return / exchange items?
Please contact us and quote your order number.